Every Lead You Get Today Will Be
Followed Up Instantly , Even If
You Are Knee-Deep on a Job Site.
The average local business takes 47 hours to respond to a new enquiry. The average customer moves on within 5 minutes. That gap is where your revenue is silently disappearing. Our Automated Lead Follow-Up system closes that gap permanently. Instant response, 24 hours a day, fully managed by our team.
Average Response Time
Every new lead receives a personalized response within 60 seconds of arriving — around the clock.
Average Conversion Lift
Our clients consistently convert significantly more of their existing lead volume simply by removing the response delay.
Local Businesses Running 24/7
Over 500 local service businesses have automated follow-up running continuously on their behalf right now.
Average Without Automation
The average local business takes 47 hours to respond to a new enquiry. That is what you were up against.
"You Are Not Losing Jobs Because Your Work Is Substandard. You Are Losing Them Because You Responded Too Late."
The enquiry arrives, you are on a job, driving, with a client, or simply busy living your life — and by the time you call back, they have already booked someone else. Not because your competitor is better. Because your competitor responded first.
The 5-Minute Window Is Not a Theory
A landmark study found that businesses responding to a lead within 5 minutes are 21 times more likely to qualify that lead than those responding after 30 minutes. After 24 hours, that lead is effectively gone — already committed to whoever responded first. Your business cannot consistently respond within 5 minutes manually. Automation can.
Every Missed Enquiry Has a Real Cash Value
Think about the average job value in your trade. Now think about how many enquiries arrived last week while you were unavailable — calls, website forms, Facebook messages, Instagram DMs — that you either missed entirely or got back to hours later. Multiply that by 52 weeks. For most local businesses, slow follow-up represents the single largest recoverable revenue leak in their operation.
The Customer Does Not Wait. They Search Again.
When a potential customer submits an enquiry and receives no response within 5 to 10 minutes, the vast majority do not sit patiently. They go back to Google. They call the next business on the list. By the time you ring back, they have already spoken to a competitor — and in many cases, already booked. Speed is not just a courtesy in 2026. For local service businesses, it is a competitive weapon.
Manual Follow-Up Is Not Scalable — And Never Will Be
Even the most diligent business owner cannot personally respond to every enquiry within 60 seconds while simultaneously running jobs, managing staff, and operating a business. The manual approach has a ceiling — and that ceiling is costing you revenue every day. Automation does not have a ceiling. It responds in 60 seconds whether you receive 3 enquiries or 300.
"58 seconds versus 3 hours 48 minutes." One result: a closed job. The other: a lost one.
"A Tireless, Intelligent Follow-Up System That Responds, Qualifies, and Nurtures Every Lead — Without You Lifting a Finger."
This is not an auto-responder that sends a generic "Thanks for your enquiry" email. Our Automated Lead Follow-Up system is a multi-channel, multi-step, psychologically sequenced communication engine — built specifically for your business, written in your brand voice, and managed by our team.
A New Lead Arrives Through Any Channel
Website contact form, Google Business Profile, Facebook message, Instagram DM, phone call, web chat, or inbound SMS. Regardless of where the enquiry originates, it is captured in your unified CRM instantly and triggers your follow-up sequence within 60 seconds of arrival.
Instant Personalized Response — 24/7
A personalized message is dispatched using the prospect's name and the specific enquiry source. The message is written to feel human — not robotic — and is designed to open a conversation, confirm receipt of their enquiry, and present the clearest possible path to the next step. Delivered via SMS, email, or both.
Intelligent Nurture Sequence Activates
If the lead does not respond to the first message, a carefully timed follow-up sequence continues engaging them over the following hours and days — re-presenting your business professionally, sharing a relevant trust signal, and offering a frictionless next step. The sequence stops the moment the lead responds or books.
The First Business to Respond Wins the Job. Your System Responds in 60 Seconds.
Speed to lead is the single most powerful conversion variable available to a local business. When a potential customer submits an enquiry through your website, clicks your Google Business Profile contact button, or sends a Facebook message at any hour of the day or night, they receive a personalized response from your business within 60 seconds. That response addresses them by name, acknowledges the specific nature of their enquiry, and presents a clear and frictionless path toward a booking.
- Sub-60-second automated response triggered from every lead source simultaneously
- Personalized using lead name and enquiry context — not a generic auto-reply
- Delivers via SMS, email, or both — configured to your lead contact profile
- Available 24 hours a day, 365 days a year — no exceptions, no gaps
- Positions your business as responsive and trustworthy before a competitor sees the notification
Source: Website Contact Form
Your Leads Contact You From Everywhere. Your Follow-Up Reaches Them Everywhere Too.
In 2026, a local customer might find your business on Google, see your Facebook page, land on your website, discover you on Instagram, or simply call your number. They will use whichever channel is most natural to them in that moment. Our system captures leads from every channel simultaneously and routes them into a single CRM record with a unified conversation thread — ensuring no enquiry falls through a gap because it came from an unexpected source.
- Website contact forms and landing pages — captured and responded to instantly
- Google Business Profile — enquiries and web chat messages captured automatically
- Facebook Messenger — all messages pull into unified CRM in real time
- Instagram Direct Messages — responded to automatically without platform switching
- Inbound SMS to your business number — captured and entered into the sequence
- Web chat widget — handled by automated follow-up when no human agent is available
Most Leads Need 3 to 5 Touchpoints Before They Commit. Your System Delivers All of Them.
Not every lead is ready to book the moment they first enquire. Some are price-comparing. Some are planning ahead. Some have genuinely lost your details and intended to follow up but forgot. The single most common reason a warm lead goes cold is not that they found a better option — it is that you stopped following up before they were ready to say yes. Our automated nurture sequence maintains consistent, professional contact with every lead across multiple touchpoints — until they either book or actively opt out.
- Multi-step sequence spanning 1 hour to 7 days — configurable to your sales cycle
- Each message advances the relationship: initial response, trust signal, social proof, easy booking step
- Sequence pauses automatically the moment a lead replies or takes action
- Separate sequences for cold, warm, and hot leads based on response behaviour
- Written in your brand voice by our team — no generic templates, no corporate tone
- Unsubscribe handled automatically — fully compliant with SMS and email regulations
Not Every Lead Is Equal. Your System Identifies the Hot Ones Automatically.
Responding to every lead within 60 seconds is the first win. Knowing which leads are ready to book today — versus which need nurturing — is the next. Our system uses response behaviour signals to automatically classify leads by temperature. A lead who replies within 2 minutes and mentions a specific date or urgency trigger is flagged as hot and prioritised in your inbox for immediate human follow-up. Your time is spent responding to the people who are ready — not chasing the ones who are not.
- Automated lead scoring based on response speed, message content, and engagement signals
- Hot leads flagged with instant notification to your mobile inbox for direct human follow-up
- Warm leads entered into continued nurture pathway with escalating urgency
- Cold leads automatically re-engaged at configured intervals with a fresh angle
- Qualification data — service type, area, timeline — captured through conversational message prompts
- All lead activity logged in your CRM with full conversation history and timeline
See Exactly How Many Leads Your System Captured, Contacted, and Converted — Every Month.
A follow-up system you cannot measure is a system you cannot trust. Your dashboard gives you complete, real-time visibility of your entire lead pipeline — from first contact to booked job. How many enquiries arrived this month. How many were responded to within 60 seconds. What percentage opened your messages. How many leads progressed to a conversation. How many converted to bookings. Every metric that matters is visible from your mobile inbox at any time.
- Live lead pipeline dashboard — visible from your all-in-one mobile inbox at all times
- Response rate, open rate, reply rate, and conversion rate tracked per sequence step
- Source attribution — see which lead channel is generating the most qualified enquiries
- Monthly performance summary delivered automatically to your inbox — no login needed
- Sequence performance data used by our team to continuously improve message copy and timing
"Agencies Charge Thousands to Build What Is Included in Your Plan From Day One."
This is not software you log into. This is a complete, done-for-you follow-up system — built, written, configured, tested, and managed by our team as a permanent part of your active plan.
| Service Component | Market Rate (Separate Purchase) | Included In Your Plan |
|---|---|---|
| CRM Platform & Lead Pipeline Management | $97 – $297 /mo | All Plans |
| Automated Follow-Up Software & Sequences | $99 – $399 /mo | All Plans |
| Multi-Channel Lead Capture Integration (Website, Google, FB, Instagram, SMS, Chat) | $200 – $600 setup + $100 /mo | All Plans |
| Professional Copywriting for All Follow-Up Message Templates | $500 – $1,500 one-time | All Plans |
| Lead Scoring & Qualification Logic Configuration | $300 – $800 one-time | All Plans |
| Monthly Sequence Performance Monitoring & Optimization | $150 – $500 /mo | All Plans |
| Full Technical Setup & Integration | $500 – $2,000 one-time | All Plans |
| Total if purchased separately | $646 – $1,796+ /mo + $1,300 – $4,300 one-time setup | From $47/mo — No Setup Fee |
Everything — the platform, the copywriting, the integration, the setup, and the ongoing management — is included in every plan, starting with Starter Growth at $47/mo. Zero additional software. Zero setup fees. Our team does all the work.
"From Slow Response to Instant Engagement — In Under 10 Days."
The moment your system goes live, the gap between an enquiry arriving and your business responding closes permanently. Here is what our clients consistently experience across the first 90 days with automated follow-up active.
System Live — Response Gap Closes Permanently
From the moment your system launches, every new lead receives an instant personalized response regardless of the time, day, or your availability. The 47-hour average response gap drops to under 60 seconds — permanently.
First Sequence Conversions Visible
Within the first 7 to 14 days, your sequence data begins showing open rates, reply rates, and conversion activity. Most clients see their first automated-sequence-converted bookings within this window.
Conversion Rate Measurably Improves
By 30 days, the compound effect of instant response plus persistent nurture sequences becomes clear in the dashboard. Lead-to-booking conversion rate typically improves between 30% and 80% compared to the pre-automation baseline.
Revenue Impact Compounds
By 90 days, most clients have recovered enough previously-lost leads to have funded their entire plan multiple times over. The system runs continuously, improving with each optimization cycle.
"If Your Business Receives Enquiries and You Cannot Always Respond Instantly — This Is Built for You."
Automated Lead Follow-Up works for any local business that receives inbound enquiries through any channel and operates in a competitive local market where response speed directly determines whether the job is won or lost.
"Every business on this list shares the same problem: customers who enquire and hear silence choose the competitor who responds. Our system ensures your business is always the one that responds first — without you having to be available every minute of every day."
"Why Other Solutions Fall Short — And Why This One Does Not."
"Real Businesses. Real Response Times. Real Jobs Closed."
"Before ProFox, I was getting back to enquiries the same evening or the next morning. Half the time they had already gone elsewhere. Within the first two weeks of the automation going live, I booked 4 jobs from leads I would never have converted before — purely because they got a response within a minute. The system has paid for itself over and over."
"I do not sit at a desk. I am on jobs all day. The idea of responding to every website enquiry within minutes was completely unrealistic for me. Now it just happens. The lead gets a message, they reply, I get a notification, and by the time I am free to call them they are already warmed up and expecting my call. My booking rate has gone up noticeably."
"We used to lose so many enquiries on weekends and after hours. It felt like those leads just vanished. Now they are being handled automatically. Last month we converted 11 jobs from leads that came in outside of business hours. That was essentially zero before the automation."
"Zero Risk to Start. Your System Is Live Before You Are Ever Billed."
15-Day Free Trial — No Card Required
Your complete Automated Lead Follow-Up system is built, configured, tested, and live during your 15-day trial period. Most clients receive their first automated-sequence conversions within the first 7 to 14 days — before any billing has begun. No payment details are needed to start.
Completely Built by Our Team
We write every message template in your brand voice, configure all timing and trigger logic, integrate every lead source, set up lead scoring, connect your inbox, and test every step of the sequence before going live. You attend one 25-minute onboarding walkthrough call and your system is operational.
One Monthly Price — Everything Included
No CRM subscription fees. No per-message charges. No automation platform costs. No setup fees. Your complete follow-up system — platform, copywriting, integration, management, and optimization — is bundled into your single monthly plan at a predictable, fixed rate. Included from $47/mo.
Month-to-Month — No Long-Term Commitment
Your plan is billed month-to-month with no long-term contract. You may cancel at any time. Please note that cancellation immediately ends access to all tools, follow-up sequences, CRM data, and automations, as all features operate under an active subscription model. We recommend exporting any data you need prior to cancellation.
Everything You Need to Know Before Your System Goes Live.
Still unsure? Book a free call — no pitch, no pressure, just honest answers about how the system works for your specific business and lead volume.
Book a Free 15-Min CallEvery Enquiry You Miss Today Is a Job Your Competitor Books Tomorrow.
There is no recoverable window once a lead has moved on. The customer who submitted a form at 9:47 PM, received nothing back, and booked your competitor by 10:15 PM will never know how good your work is. The only way to win that job is to be the first business to respond — and the only way to be first, every time, is automation. Your system can be live in 10 business days from today.
Start My Free 15-Day Trial"Follow-Up Is the Engine That Connects Every Other Tool in Your Plan."
Automated Lead Follow-Up does not operate in isolation. It is the central nervous system of your entire growth platform — feeding from your website, communicating through your inbox, sharing data with your CRM, and handing warm leads into your review funnel once a job is complete.
Connected to Your Website
Every contact form submission, quote request, and booking enquiry on your website immediately triggers the follow-up sequence. The CRM captures the lead's name, contact details, enquiry type, and source automatically — no manual entry.
Connected to the Five Star Review System
Once a lead converts and a job is completed, the same CRM record that drove the follow-up sequence now feeds the Five Star Magic Review System. The post-completion review request is triggered automatically from the job-complete data — using the customer's name for personalization.
Connected to Missed Call Text Back
When a lead calls your number and the call is missed, their re-engagement conversation flows directly into the same unified inbox as all other follow-up threads. Every channel feeds the same system, and no lead enters a separate, disconnected experience.
Connected to One-Click Campaigns
Leads who enter your CRM through the follow-up system — even those who did not convert immediately — remain in your contact database permanently. When you launch a seasonal offer or referral campaign, those contacts receive that campaign automatically. A lead from 4 months ago who was not ready then may convert today.
"Your follow-up system is not a standalone feature. It is the engine that makes your website convert, your reviews grow, your missed calls recover, and your campaigns reach the right people. Everything connects. Everything compounds."
See the Full System on Our Services Page"Your Follow-Up System Is Live in 10 Business Days — We Handle Everything."
You do not need a technical background, a CRM login, or any prior automation experience. You complete one short form and attend one call. Everything else is built by our team.
Onboarding Questionnaire
After starting your free trial, you complete a short onboarding form covering your business name, service types, geographic area, target customer profile, preferred communication tone, lead sources currently active, and any specific phrases or language you want included or avoided in your messages. This form takes 10 to 15 minutes and provides everything needed for our team to build your follow-up system from scratch.
10–15 minutes. No technical knowledge required.Message Copywriting & Sequence Build
Our team writes your full suite of follow-up message templates — initial response, follow-up touchpoints, re-engagement messages — in your brand voice, across SMS and email. We configure the timing logic for each step in the sequence, set up the lead scoring triggers, build your pipeline stages in the CRM, and connect all active lead sources to the automated response engine.
Fully handled by our team. You are not contacted until we are ready to launch.Integration & Channel Connection
We connect your website contact forms, Google Business Profile, Facebook Messenger, Instagram DMs, web chat widget, and SMS lead sources to the unified CRM pipeline. Each source is tested independently to confirm the lead capture is working correctly and triggering the right sequence variant. Any integration issues are resolved by our team before your launch call.
Every channel tested and verified before any live lead is contacted.Full System Test
We run a complete end-to-end test of your follow-up system — simulating a lead arriving through each active channel, verifying the response fires within 60 seconds, confirming each sequence step delivers correctly, testing the hot-lead notification in the mobile inbox, and verifying the unsubscribe function. Any refinements to message timing or copy are made at this stage before your launch call.
Complete simulation before your first real lead enters the system.Launch Call
You attend a single 25-minute video walkthrough where we walk through your live follow-up system — show you the CRM pipeline, demonstrate a lead arriving and being responded to in real time, walk through the mobile inbox notifications, and confirm your hot-lead alert preferences. After this call, your system is live and begins responding to every new enquiry automatically.
25 minutes. System live. Follow-up runs from this moment forward.Ongoing Management
Our team monitors your sequence performance data each month — open rates, reply rates, conversion rates by touchpoint — and makes data-driven adjustments to timing and copy to improve results over time. You receive a monthly performance summary. If a message template underperforms, we rewrite and test it. Your system continuously improves without any effort from you.
We manage and optimize. You receive results."The Three Reasons Businesses Hesitate — And Why None of Them Survive Scrutiny."
Your customers experience the quality of your work, your professionalism, and your communication — not the infrastructure behind it. When a customer receives a personalized, conversational, well-written message within 60 seconds at 11 PM, they do not think "this is a bot." They think "this business is responsive and professional." That perception — built in the first 60 seconds of contact — sets the tone for the entire customer relationship. The automation makes the impression. You deliver on it.
This is the most expensive assumption in local business. The leads you do not know about are the ones you never heard from again after their initial unanswered enquiry. There is no notification when a lead moves on. The revenue loss from slow follow-up is entirely invisible until you have a system measuring it. Most clients are genuinely surprised — and occasionally shocked — by the conversion improvement in the first 30 days of automation. The leads were always there. The response infrastructure was not.
Our sequences are not bulk messaging campaigns. Every touchpoint is triggered only by a lead actively enquiring about your business. The messages are personalized, spaced appropriately, and written to feel like a natural, professional follow-up. The moment a lead replies — at any point in the sequence — all further automated messages stop immediately. And all sequences include a clear, easy unsubscribe path handled automatically. The goal is always a genuine conversation, not a broadcast.
Built on Trusted Technology Infrastructure
All lead data, contact records, and automation sequences are hosted on enterprise-grade managed infrastructure maintained by our team. No additional accounts, API configurations, or third-party subscriptions are required from you.
"Follow-Up Converts the Leads. These Services Generate and Retain Them."
Automated Lead Follow-Up converts the enquiries you already receive into booked jobs. Every other service in your plan works alongside it — bringing more leads in, capturing the ones you missed, and building the reputation that makes every new lead trust you before they even speak to you.
Every Lead You Receive From This Moment Forward Will Be Followed Up Instantly. Without Exception.
The gap between your best potential month and your current month is not your trade skill, your pricing, or your service quality. It is the leads that contacted you and heard nothing fast enough. Close that gap permanently. Our team builds your system, writes your messages, connects your channels, and manages everything ongoing — so you can focus on the jobs, while your follow-up system closes the next ones.
Start My Free 15-Day Trial NowEvery new enquiry from every channel receives an instant personalized response — 24 hours a day, 365 days a year.
Our clients consistently convert significantly more of their existing lead volume simply by removing the response delay.
We build every template, connect every channel, configure every trigger, and manage every optimization. You attend one call.